5 Smart Tips To Enhance Customer Loyalty During COVID19 Times
COVID19 has left several businesses with huge downfall and all we can hope is to retain your existing customers. Yes, you read it right! While our economy is having a low time, it has become difficult to keep customers loyal to the brand. If you are struggling to keep your customer loyal during the COVID19 times, then this blog is for you. Here are a few tips that will help you increase customer loyalty towards your brand. Check out the details! Be Available For Your Customers Around The Clock Do you know more than 85% of customers expect brands to respond within an hour? And, almost 30% of the customers want the brand to respond within 15 minutes or less. However, in reality, it is tough to do the same. So, what’s the solution? Well, brands can use automated chatbots to handle customer queries and stay available for the clients 24/7. Isn’t that easy and efficient? Try To Offer Services Virtually We know how COVID19 has put millions of people under the lockdown. So, waiting for th